Company Support

End-to-end support, from sampling and distribution to order management and training, so your business runs smoother

The support behind
your each order

We go beyond supplying fabric. We help you create collections that reflect your brand and suit your market, from compact 80-fabric edits to comprehensive ranges of over 400. With thousands of fabrics, bespoke printing, designer brands, and curated sample books, you have everything you need to stand out, with our team guiding each step.

(01)

Swatch Sampling

A5 and A6 fabric swatches to help your customers choose with confidence. (Charges apply.)

(01)

Swatch Sampling

A5 and A6 fabric swatches to help your customers choose with confidence. (Charges apply.)

(02)

Distribution

Reliable dispatch from our UAE base at SAIF Zone, close to Sharjah Airport, supporting efficient distribution to your business.

(02)

Distribution

Reliable dispatch from our UAE base at SAIF Zone, close to Sharjah Airport, supporting efficient distribution to your business.

(03)

Order Management

Orders placed through TheHUB with EDI integration, and performance tracked through ThePORTAL's analytics, giving you a clear view from order to distribution.

(03)

Order Management

Orders placed through TheHUB with EDI integration, and performance tracked through ThePORTAL's analytics, giving you a clear view from order to distribution.

(04)

Product & Sales Training

Training for your team, delivered virtually or in person at our UAE sites, covering both product knowledge and sales technique.

(04)

Product & Sales Training

Training for your team, delivered virtually or in person at our UAE sites, covering both product knowledge and sales technique.

(05)

Customer Service Support

A dedicated team to help with queries, orders, and product guidance, working as an extension of yours.

(05)

Customer Service Support

A dedicated team to help with queries, orders, and product guidance, working as an extension of yours.

One partner, every step covered

We handle every operational detail, from swatching to distribution, so your team can focus on selling. Reliable sampling, clear order management and hands-on training mean fewer errors, faster turnaround and a smoother customer experience.

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